PSI Technologies Ltd understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits our website, www.www.psitechnologies.com(âOur Siteâ) and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
|âAccountâ||means an account required to access and/or use certain areas and features of Our Sites;|
|âCookieâ||means a small text file placed on your computer or device by Our Sites when you visit certain parts of Our Sites and/or when you use certain features of Our Sites. Details of the Cookies used by Our Sites are set out in Part 14, below; and|
|âCookie Lawâ||means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;|
- Information About us
Our Sites are owned and operated by PSI Technologies Ltd, a limited company registered in England under company number 03689664.
Address: Technology House, Stratfield Park, Elettra Ave, Waterlooville, Hants. PO7 7XN.
VAT number: 730 2340 83.
Data Protection Officer: Steven Bennett.
Email address: privac[email protected]
Telephone number: +44 2392 233611
Postal Address: Technology House, Stratfield Park, Elettra Ave, Waterlooville, Hants. PO7 7XN.
- What Does This Policy Cover?
- What is Personal Data?
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the âGDPRâ) as âany information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifierâ.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
The personal data that we use is set out in Part 6, below.
- What Are My Rights?
Under the GDPR, you have the following rights, which We will always work to uphold:
b) The right to access the personal data We hold about you. Part 13 will tell you how to do this.
c) The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 15 to find out more.
d) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that We have. Please contact us using the details in Part 15 to find out more.
e) The right to restrict (i.e. prevent) the processing of your personal data.
f) The right to object to us using your personal data for a particular purpose or purposes.
g) The right to data portability. This means that, if you have provided personal data to us directly, We are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
h) Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
For more information about Our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 15.
Further information about your rights can also be obtained from the Information Commissionerâs Office or your local Citizens Advice Bureau.
If you have any cause for complaint about Our use of your personal data, you have the right to lodge a complaint with the Information Commissionerâs Office.
- What Data Do We Collect?
- Name(s) or contacts within your organisation;
- Company Name;
- Company Address;
- Email Address(es);
- Telephone Number and/or Fax Number;
- Bank Details;
- IP address and network;
- Location and Language;
- Web browser type and version;
- Device Type;
- Operating system;
- A list of URLs starting with a referring site and your activity on Our Sites
- How Do You Use My Personal Data?
Under the GDPR, We must always have a lawful basis for using personal data. This may be because the data is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data, or because it is in Our legitimate business interests to use it. Your personal data may be used for the following purposes:
- Providing and managing your Account;
- Supplying Our products and/or services to you. Your personal details are required in order for us to enter into a contract with you.
- Personalising and tailoring our products and/or services for you.
- Communicating with you. This may include responding to emails or calls from you.
- Supplying you with information by email and/or post that you have opted-in to (you may unsubscribe or opt-out at any time by clicking the unsubscribe link in the emails sent, or contacting us directly using the details in Part 15.
- Analysing your use of Our Sites and gathering feedback to enable us to continually improve Our Sites and your user experience.
With your permission and/or where permitted by law, We may also use your personal data for marketing purposes, which may include contacting you by email and/or telephone and/or post with information, news, and offers on Our products and/or services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.
- How Long Will You Keep My Personal Data?
We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for as long as one or more of the following factors continue to apply:
- We have an ongoing relationship with you via an open trading account;
- We have an ongoing relationship with you relating to a project or potential project or product/service requirement;
- We may be asked to provide support or information relating to a product, service, system or solution provided by PSI Technologies to you;
- There continues to be a legitimate business interest for doing so;
- There continues to be a legal requirement to do so;
Data collected via cookies on Our Sites for analytical purposes will be retained for a period of up to 14 months, following which it will be automatically deleted.
- How and Where Do You Store or Transfer My Personal Data?
Generally, we will only store or transfer your personal data within the European Economic Area (the âEEAâ). The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein. This means that your personal data will be fully protected under the GDPR or to equivalent standards by law.
However, a number of our primary suppliers are based in the US, and in the event that you have engaged with us on a project to develop a bespoke or non-standard product we may transfer some personal data to support that goal.
The security of your personal data is essential to us, so we will only transfer personal data where there is a legitimate reason to do so.Â This personal data will be limited to:
- Email address;
- Telephone number.
- Do You Share My Personal Data?
We will not sell or share your data with 3rd parties for the purposes of marketing.
As described in Part 9, we do have a number of suppliers who we may share some limited personal data with, in the EEA and in the US.
This data is only shared to support the development of a solution as a result of discussion with you.
In some limited circumstances, We may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
- How Can I Control My Personal Data?
11.1Â Â Â Â Â Â In addition to your rights under the GDPR, set out in Part 5, when you submit personal data via Our Sites, you may be given options to restrict Our use of your personal data. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in Our emails.
11.2Â Â Â Â Â Â You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (âthe TPSâ), the Corporate Telephone Preference Service (âthe CTPSâ), and the Mailing Preference Service (âthe MPSâ). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.
- Can I Withhold Information?
You may access Our Sites without providing any personal data at all. However, to use all features and functions available on Our Sites you may be required to submit or allow for the collection of certain data.
- How Can I Access My Personal Data?
If you want to know what personal data We have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a âsubject access requestâ.
All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 15. To make this as easy as possible for you, a Subject Access Request Form is available for you to use. You do not have to use this form, but it is the easiest way to tell us everything We need to know to respond to your request as quickly as possible.
There is not normally any charge for a subject access request. If your request is âmanifestly unfounded or excessiveâ (for example, if you make repetitive requests) a fee may be charged to cover Our administrative costs in responding.
We will respond to your subject access request within one month of receiving it. Normally, We aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date We receive your request. You will be kept fully informed of Our progress.
- How Do I Contact You?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details for the attention of Steven Bennett:
Email address: [email protected]
Telephone number: +44 23 9223 3611
Postal Address: PSI Technologies Ltd, Technology House, Stratfield Park, Elettra Ave, Waterlooville, Hants. PO7 7XN.
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if We change Our business in a way that affects personal data protection.